Go to TOOLS and then go to Fleet command.
In fleet command you can use different commands on your machines.
Activate SIM Card
This command can be used on offline machines and can only be used on machines with the LEGACY Smartbox type.
Airchitect
This command cannot be used on offline machines and can be used on the Smartboxtype SB4G.
Engineering Scan
What is it for? For some issues with machines, it helps to collect a lot of data for analysis. By activating the engineering scan, the machine will remain in an enhanced high data mode for 7 days. Instead of sending data every 5 minutes, the machine will send data every 5 seconds.
in order to avoid misuse, it is only possible to select one machine at the time. Also, keep in mind that there is a cost involved when requesting so much data. These costs will be invoiced to your customer center by the end of the month.
Confirm the scan has been activated
If you are not sure whether the engineering scan has been activated, there are two ways to verify this.
Smartbox Stable Mode
One method is to check the machine details. The fastest way to get here is by typing the serial number in the Search for Anything field.
Unfold the general tab of the MACHINE DETAILS and check the Smartbox Stable Mode. Next to High Data it should read Engineering Scan.
NOTE: this only applies when the firmware version v4 or above. For example, a device with firmware version v3.5.14 will not show this information here.
Review incoming data
The second way to verify whether the command was executed successfully is by reviewing the incoming data. In trend graphs or when exporting measurement points, you will notice an increase in the number of values that are being registered. When reviewing trend graphs, make sure to enable raw data in the trend graph settings.
Get snapshot
This command can only be used on online machines and can be used on all Smartbox types.
Reboot Smartbox
This command can be used on every machine with every Smartbox types.