Step 1
Go to USER MAINTENANCE.
Step 2
Use the search bar to find the user.
Step 3
Go to the ORGANIZATION-tab and click on SELECT COMPANY.
Step 4
Use the search bar to find and select the correct company. You can copy the SERIAL NUMBER HINT and paste it in the search field. The system is able to link serial numbers to the sites that they are assigned to (only if the serial number is already assigned to a site in the platform or if the site is controlled by ERP). More information about ERP Controlled sites can be found here.
NOTE: A HINT means that this is the information a user provided during the registration procedure. The accuracy of the information is therefore not guaranteed. It is therefore recommended to use the serial number hint since this information has been validated.
Step 5
After you selected the correct company, you will be redirected to the screen with the user details. Finalize by clicking on SAVE.
